ABHINAYSAI

May 2025 — Present

Washington, DC

Sales Operations Analyst

Follett Higher Education Group

• Operate fulfillment and inventory data workflows during peak academic cycles. Online and on-campus. Maintaining process-level data integrity for hundreds of SKUs per cycle.
• Apply CourseTracks adoption analytics for demand planning, check-in accuracy, and inventory reconciliation across multiple enterprise data sources.
• Adhere to PCI-compliant processes and IAM-aligned access control. Zero security incidents across all operational periods.

Jul 2023 — Jul 2024

Navi Mumbai, India

Data Operations Engineer

Jio Platforms Limited

• Engineered CI/CD automation for ML deployment across AWS/Azure/GCP using Jenkins, Docker, Kubernetes. Cut time-to-production 85% and release failures 60%.
• Deployed Kubernetes-based ML inference microservices, reducing model-serving downtime 40% and enabling auto-scaling under real-time traffic.
• Built 100+ Airflow DAGs with Vault-secured auth for ML and data workloads, achieving 99.9% reliability across multi-terabyte daily volume.
• Optimized Spark Streaming for real-time feature pipelines, cutting data latency 40% under high-velocity workloads.
• Provisioned cloud infrastructure via Terraform on AWS and Azure, achieving 30% cost reduction through right-sizing.
• Integrated Prometheus + Grafana observability with automated alerting, cutting MTTD 45%.

Mar 2023 — Jun 2023

Pune, India

Data Analyst

PHN Technologies

• Engineered data pipelines in BigQuery achieving 30% efficiency gains and 40% latency reduction. Enabling faster ML feature computation for downstream model serving.
• Built 10+ real-time monitoring dashboards surfacing data quality issues and model drift signals. Enabling the team to catch performance regressions before they reached users.
• Implemented key-based authentication in Airflow, securing 75% of critical data and ML pipelines while maintaining CI/CD velocity.